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Each mode limits how fast you can call and how much you can hold. The Sandbox has fixed numbers, the same for every organization. Live limits follow your plan.

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Sandbox ceilings

Every Sandbox organization gets these numbers, whatever plan it holds in Live. They are not settings: nobody can raise one for you. Every refusal is the error SANDBOX_LIMIT_REACHED. details.limit names the ceiling and details.value states its number. The 429 refusals carry a Retry-After header in seconds. The 403 refusals do not clear by waiting, so repeating the request cannot succeed until you free something. Where a Reset frees the ceiling, details.reset names the route and the console path: Settings, Sandbox, Reset the sandbox. See Errors. A resend of a record the organization already holds is never refused for records, bytes or deployment: it stores nothing new. The Sandbox has no monthly quota and no overage, and is never billed.

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Live limits

Live limits come from your plan: the request rate, the number of API keys and agents, and the monthly usage allowances. A request over the rate limit answers 429 RATE_LIMIT_EXCEEDED. A request over a monthly allowance that your plan caps answers 429 QUOTA_EXCEEDED. Ask the Sanning team for the numbers on your plan. Live has no purge and no Reset, so the records, bytes and deployment ceilings exist only in the Sandbox.